Are you looking for a new home to rent?
Welcome to our tenant section.
Please use our Search for Properties page by clicking HERE. We have a large selection of properties available.
If you are unable to find your perfect home by using our search facility, please contact us HERE with your specific requirements.
We are proud to boast an effectively developed, large portfolio of properties to cover and suit a range of customers and tenants, from executives and families to young professionals and students.
We offer tenants quality accommodation and we are keen to ensure all maintenance issues are addressed quickly and efficiently throughout the tenancy.
We understand that our customers need an efficient, friendly service and have varying requirements. Unlike larger companies, we are very much in touch with our customers and their needs and are confident that much of our success and growth is due to the unrivalled service we offer to ease the stress of moving home.
STAGE 1 – TENANT MUST COMPLETE IMMEDIATELY & PROVIDE:-
- Online Referencing Application Form. (Will be sent to you via email)
- Sherlock Homes Application Form.
- TDS – The Tenancy Deposit Scheme – Deposit Scheme form (if managed)
- Right to Rent documentation
- Read and Sign Tenancy Agreement (Property cannot be Secured until Tenancy Agreement has been signed)
- Pay non-refundable holding fee of £300.00 (see below)
STAGE 2 – TENANT MUST PROVIDE:-
- Proof of ID – original documents of passport, driving license or birth certificate
- Proof of Address – utility bill or an official letter dated within 3 months
- Proof of Earnings – 3 months’ pay slips and 1 months’ bank statements dated within 3 months. For self employed tenants, 3 years’ audited accounts. For students, evidence of course and Student card
STAGE 3 – SHERLOCK HOMES WILL GATHER : –
- Continuing Guarantee and supporting documents, to include:-
- Photo ID/proof of signature (passport, driving license or birth certificate) and proof of earnings/funds (3 months worth) or proof of home ownership (must be permanent UK resident).
STAGE 4 – MONIES TO CLEAR BEFORE KEYS CAN BE RELEASED
£150.00 for single or lead applicant and £100.00 per additional applicant (discounted for student tenancies and where the student is able to provide a valid student card)
To register the deposit. This is dependant on the tenancy deposit and tenancy terms but is not more than £30.00 per applicant
Minimum deposit £500.00. Deposits will vary depending on the property
If the tenancy commences BEFORE 15th of the month the rent is calculated pro-rata.
If the tenancy commences ON or AFTER the 15th of the month the rent from the date the tenancy commences to the end of the month along with the second months rent in full.
All the above must be paid within 7 days of securing the property. Please note that if your tenancy is due to commence within 10 days of you applying for the tenancy, the full balance must be paid in cleared funds by bank transfer and received within 3 days of your tenancy application and payment of holding deposit.
A non-refundable application fee of £300.00 must be paid for the application process to begin. This is deducted from the total due as set out above. The property will continue to be marketed until the full balance is paid as detailed above, however no further applications will be accepted unless the applicant fails referencing or full payment is not received within the time period stipulated.
Should you fail the referencing process the landlord may still accept the tenancy provided the guarantor is fully referenced through our required referencing company. Should this be required there is an additional cost of £100.00 per guarantor.
Stage 5 – On moving in day:-
- Collect keys and Welcome Pack Documents.
- Complete standing order mandate provided and post to your bank. It is your responsibility to check the standing order mandate is in place before first rent falls due and that your rent is paid on time each month.
Maintenance – who pays for what?
Renting an apartment or house is not the same as staying in a hotel. The following is a quote from Lord Denning, which briefly summarises the legal position:
“……..the tenant must take proper care of the premises. He must if he is going away for the winter, turn off the water and empty the boiler, he must clean the chimneys when necessary and also the windows; he must mend the electrical light when it fuses, he must unblock the sink when it is blocked by his waste. In short he must do the little jobs around the place which a reasonable tenant would do. In addition he must not of course cause damage to the house wilfully or negligently…but apart from such things, if the house falls into disrepair through fair wear and tear or lapse of time or for any reason not caused by him, the tenant is not liable to repair it.”
The above sets out in brief how a tenant should treat their home/rented accommodation along with examples of what they are expected to do ie “the little jobs around the home”. Technology has since moved on and tenants are now required to keep the heating on low when away for the winter; to ensure that the pipes do not freeze and burst. Burst pipes as a result of freezing and any damage caused as a result are chargeable to the tenant. Likewise the tenant should ensure that the windows are locked and the doors are secure, lights are left on to help prevent burglary.
Examples of landlord responsibility
- Roof leaking
- Heating system break down (with the exception of where the tenant has failed to keep the boiler topped up)
- Repair external windows due to fair wear tear
- Major drainage issues not caused by tenants’ waste
- Socket not working *
- Shower broken
- Appliance broken *
- Vermin within 2 weeks of moving in
*Where damage has not been caused by mis-use of the tenant. Some appliances have a warranty
Examples of tenant responsibility
- All light bulbs
- Blocked sink and drains
- Cupboard doors that have become loose
- Broken chairs
- Vacuum cleaner filter/belt/bag (where supplied)
- Stair cleaning within personal dwelling
- Relighting pilot light on GCH boiler
- Topping up of GCH boiler
- Vermin after 2 weeks
- Washing machine broken due to overloading/bra wires/coins in filter
What is the tenant responsible for?
Furniture: The items provided will be detailed on your inventory and should be checked and signed off by both you and your landlord or agent. These items once provided will normally not be removed or changed and should remain in the room in which they were found. Please ensure that you take full care of the furniture and clean and/or repair them where they have become damaged or soiled. Please note that any replacements are charged to the tenant on an ‘as new basis’.
Drains/Sinks: Please ensure that only normal waste is flushed down the toilet and drains. Problems only occur when care is not taken e.g. rice, fat and food is put down the sinks and sanitary towels, too much toilet paper, wipes and other bulky items etc. down the toilet. This is neglect by the tenant and is fully chargeable to the tenant.
Vacuum cleaners: If provided, the vacuum cleaner will be in working order. It is your responsibility to empty bags, replace belts and pick up any debris from the brush and keep the brush and working clear. The neglect or misuse of a vacuum cleaner will result in it not functioning correctly or breakage and this too is classed as neglect and is fully chargeable to the tenant.
Window/Glazing/Security: Should any damage e.g. broken windows, doors, frames etc. be caused as a result of neglect, it is the tenants’ responsibility to repair the damage as this does not constitute a landlords covenant.
The tenant will also be liable for costs of any boarding up or securing of the property. Such costs other than these can be claimed off the tenants’ own insurance policy.
Insurance – We recommend that tenants take out insurance to cover break-ins and accidental damage.